Support

Myzo is a productivity and gamification app for kids with ADHD. It breaks school assignments into 25-minute focus blocks with 5-minute breaks (Pomodoro-style), rewards effort with XP and badges, and gives parents real-time visibility. There are two apps: Myzo Kids (for the child) and Myzo Parents (for you).

You get a 14-day free trial. Depending on how you signed up, the trial starts either the first time your child creates a task in the app, or the moment you check out on getmyzo.com. Either way, we don't charge until the trial ends, and you can cancel any time.

When the 14-day trial ends, your paid subscription starts automatically at whatever plan and price you signed up on. You can cancel any time before then and you won't be charged.

Yes. Myzo is designed from the ground up around COPPA. Kids never create accounts, never share email addresses, never chat with anyone in the app, and can never post photos. All child data is tied to your parent account, and you can request full deletion at any time.

In the Parents app, go to Settings > Devices > Add a Device. You'll see a QR code. Open the Kids app on the child's device, scan the code, then have the child pick their PIN. That's it.

Make sure the kids device's camera has permission (Settings > Myzo Kids > Camera). Also try increasing your parent phone's brightness so the QR code is easier to read. If it still won't scan, tap 'Enter code manually' in the kids app and type the six-digit fallback code shown on the parent screen.

In the Parents app, tap Settings > Children > (your child) > Reset PIN. They'll be able to set a new one from their kids device.

Cancellation depends on where you subscribed. If you signed up on getmyzo.com, go to Account and manage your subscription there. If you subscribed inside the app on iPhone (Apple), open iPhone Settings, tap your Apple ID at the top, then Subscriptions. Either way you'll keep access until the end of the period you already paid for, and you won't be billed again.

Not automatically. If you subscribed on getmyzo.com, cancel your subscription in Account before deleting your Myzo account, otherwise Paddle will keep billing. If you subscribed on iPhone (Apple), cancel in iPhone Settings > Apple ID > Subscriptions before deleting your Myzo account, otherwise Apple will keep billing. Once both are cancelled, deleting your Myzo account removes all your data.

Fastest path is Settings > Help > Report a Problem in the app. If the app won't launch, use the browser fallback linked at the top of this page.